About

Based just west of London, an adaptable individual with management, e-commerce, marketing, and web design skills, along with audio/video production skills. Experienced in managing multi-national teams and creating user-friendly websites.

Former full-time professional photographer with extensive photoshop skills. Communication skills perfected by working at some of the top UK companies for customer service in telecoms and banking.

Confident in approach to work and with new challenges. An analytical problem solver but with a creative flair; can react well to dynamic situations.

Experienced in planning, implementing and the development of web-based projects and content. Competent with testing products for the end user, performing maintenance and updating content on the review of analytics data. Considered an approachable person who works well with others and has received positive feedback from freelancing clients.

Core Skills

Managing teams in the UK, Ukraine, Philippines, Poland, and USA.
Leadership; inspiring others.
E-commerce management.
Project Management.
Product Management.
Website SEO.
Communication with internal and external stakeholders.
HR Skills – team building - hiring - interviewing.
Launching new products to market.

Web development:

HTML5, CSS3, Liquid, Python, PHP, SQL, JavaScript.
Configuring servers via SSH with MySQL, Postgres, Apache, Nginx, Netlify, Cloudflare, - Siteground, Webmin, etc.. DNS, Porting. Node.js, Gatsby, Wagtail, Contentful.
Designing stylish sites with cross-browser & cross-device compatibility.
Creating Users & Groups, Email & FTP accounts for domains. Creating & maintaining databases.
Modifying/Creating WordPress sites.
Joint project work with SourceTree, Bitbucket, GitHub, Jira, Confluence.

E-Commerce:

Creating and maintaining WooCommerce and Shopify sites.
Google; Adsense, Adwords, Analytics, Tag Manager, Trends.
Setting up & configuring various CMS’s; including Wagtail and e-commerce stores. Configuring sites for SEO.
Increasing revenue.
Conversation rate optimisation

Marketing:

Developing marketing strategies based on demographics etc.

A/B & MVT Testing.

Creating text & image based CPC ads via Adsense & Social networking sites.
Producing advertisements published in print & online, including email marketing.
Freelance work for advertising agencies.
Creating successful Facebook pages with engaging content; https://www.facebook.com/rugbyulsterfans/

Administrative:

Solid organisation skills; can carry out projects singlehanded without supervision.
Adept with time management and meeting deadlines; all my assignments have been delivered on target.
From running my own business (Edward Wilson Photography) I’m a competent record keeper.

Customer Service:

Over 6 years of solid experience + prior experience in hospitality.
Worked at some of the best providers of customer service in telecoms and banking.
Excellent writing skills, telephone manner, and industry awareness.